Sena 30K-01 Motorcycle Bluetooth Headset Intercom with Mesh Intercom, Helmet Communication System With 4.1 Bluetooth, FM Radio
Buy Sena 30K-01 Motorcycle Bluetooth Headset Intercom with Mesh Intercom, Helmet Communication System With 4.1 Bluetooth, FM Radio: Bluetooth Headsets - ✓ FREE DELIVERY possible on eligible purchases
Bought the dual kit. First thing I noticed when installing it was how huge this thing is on the side of a helmet. Like, embarrassingly large. Paired to the phone no problem, streamed music...all good. BUT, that’s some pretty basic stuff which literally every headset does now so no big deal there. After that, I struggle to think of a single thing that worked well and reliably. Off the top of my head:
-The app is shockingly slow, making it almost unusable
-Voice commands are useless at highway speed
-The Mesh Intercom feature definitely works but has to be setup every time you turn the thing on, adds a weird digitalized sound to the persons voice versus Bluetooth Intercom, GOBBLES battery life (we can’t get more than 6 hours tops), and unfortunately was the main reason I purchased this model in the first place
-Trying to find the Mesh Intercom button with a gloved hand is like trying to find a Tic-Tac under your seat while driving.
- Etc. Etc. Etc.
Yesterday I rode with some of my buddies who have the mesh Cardo Pack talks and used one of their headsets. I’d say it took me about 2 miles to realize I made the wrong choice in the 30K. We turned them on, and we were talking. Just like that. Voice was clear, background noise was gone, music was where I wanted it to be, all was good.
Simply put, I’ve got no option but to send these back. I have zero interest in playing “beta-tester” for Sena while they try to figure these things out.
If you're in the market to upgrade to the 30k there is absolutely no reason to do so. If you're in the market for a new communicator then get the 20s, understood?
I come from using the 20s and I love it, it showed me the wonders of having music, phone, gps, and the Google Assistant WHILE I'm using intercom with other riders.
The keyword is WHILE.
The 30k will make you drop intercom if you need to do anything on your phone.
They will say that it works if everyone had a 30k but that is really an unrealistic and downright stupid suggestion, and people with the 20s won't need the downgrade.
I have a 20s and a 30k and there is no way in hell I will get rid of the 20s to check if it works with just 30ks.
I have not forgotten what it is to listen to music or navigation while being on an intercom conversation with my friend on the road.
I would give this zero stars and burn these if I could. Sena took a step backwards with the 30K. Unless everybody you ride with has a 30K you can forget about listening to music and talking to them. The audio multi tasking only works with the Mesh technology. A Sena rep confirmed that the bluetooth module from the 30K is actually the same module as the SMH10 so you loose the audio multitasking with a standard bluetooth intercom connection.
Upgrading from my 20S was a big mistake.
The 30 does not work as well the battery does not last as long and after all the hype from their sales reps out the field to the dealerships this is a piece of garbage!!!!
The voice command never works then jog dial is cheap it difficult to work with with bare hands let alone while riding
For the price they’re asking for this thing you would think it would be superior to All previous models !
Back to the design board for SENA
The battery life is good, the speakers lack base, but are loud enough to hear even with a aftermarket exhaust on your bike. The voice command function is a joke and does not work as advertised, it doesn't recognize the commands you give it...it is as bad as Siri when it first came out.
On one of my iPhones I have to go through the pairing process every time.
Price: US $254.15
Rating: 4.5 / 5.0 from 1 Reviews
Specification
Two modes of Mesh: Open Mesh Intercom allows you to communicate with a near-unlimited number of users while Group Mesh Intercom enables a private group with up to 24 participants
Mesh 2.0 Intercom range can be extended up to 8 km (5 miles) with a minimum of 6 people connected
Bluetooth Intercom has a working distance of up to 2.0 km (1.2 miles) in open terrain
Pair the 30K to your smartphone via Bluetooth and you can take/make phone calls, listen to music, and hear GPS navigation
Advanced Noise Control, Built-in FM radio with RDS AF (Radio Data System Alternate Frequencies, Advanced Audio Distribution Profile (A2DP)
Description
Style:Single Pack
Sena Mesh 2.0 technology is here and ready to change your ride. Simply press the button on top of the 30K to turn on Open Mesh mode, and you will be automatically and instantaneously connected to a virtually limitless number of Sena Mesh networking users. When one of a group's riders goes out of range, the rest of the group remains seamlessly connected while the 30K still intelligently searches for the lost connection and reconnects automatically once back in range. No longer will you have to worry about losing half of your group due to a made with Bluetooth technology chain linked connection of the past. With Group Mesh Intercom, you can invite and communicate with up to 24 riders. When riding with 5 or more riders, Mesh Intercom will intelligently keep the group connected at a range of up to 8 km in ideal riding environments (5 miles). The technological advance of Sena's Mesh Intercom technology has the ability to work in conjunction with made with Bluetooth technology, allowing for more connections than ever before with the 30K. Designed with an innovative dual antenna and 2 separate processors, one for made with Bluetooth technology, and one for Mesh Intercom technology, the 30K has the ability to connect to each processor simultaneously with the new multi-operation feature.
I purchased this product after a generally happy experience with the 20S. I was very disappointed in this product and from the lack of support from Sena.
Pros:
- Mesh just works. But it kills battery life too.
- There are audio mixer controls in the app.
- Haven't tested in depth yet, but bluetooth audio quality may be improved from the 20S.
Cons:
- Increased startup time. All the beeps and notifications are different from the 20S for no apparent reason. Starts off by saying "Preparing headset" - my 20S said "Hello!," a little nicer...
- The 30K product page prominently shows a docking station. There is no docking station included in the package. Yeah, it's not on the "included in the box" sheet, but when there is no product page linked and no information about buying the charger separately on the website, that's a bit misleading.
- The app sucks. If the FM radio is on for example, changing any setting will jump to the FM radio afterward instead of keeping the settings window open. There is also a large delay between actions.
- Voice control is as worthless as it was on the 20S.
- Coming from the 20S, the "shark fin" thing is extremely annoying. I need to change how to operate the volume. With gloves on, it is not nearly as easy as the 20S was. The fin gets in the way of rapid control.
- The mesh button is difficult to operate with the antenna down. I can understand how this is intentional but with gloves on it is harder to release the antenna than it was for the 20S.
- One of the units was defective. The jog dial was not manufactured well and would stick while rotating. This would cause the button to be stuck (and do a press and hold action), or just not work at all, or have inconsistent response so I couldn't feel if I pressed it.
- The other unit was defective. Not sure if it was the base or the unit, but the microphone usually doesn't work and will cut in and out.
- Dealing with support about these issues was awful. Spent more time verifying purchase for a product that hasn't even been on the market for a tenth of its warranty period than actually resolving the problem. After over a week and still not having an RMA number (in fact not having any contact), I returned the product.
I might try again as my friend used one of the headsets and at least for listening to the rest of us on rides (but unable to speak back without cutting out repeatedly), enjoyed the unit. I guess what people say about Sena and new product releases is true.
Product information
Style:Single PackTechnical Details
| Manufacturer | Sena |
|---|---|
| Brand | Sena |
| Model | 30K-01 |
| Item Weight | 2.08 ounces |
| Product Dimensions | 10.47 x 4.33 x 6.1 inches |
| Item model number | 30K-01 |
| Batteries | 1 LR44 batteries required. (included) |
| Is Discontinued By Manufacturer | No |
| Manufacturer Part Number | 30K-01 |
| Mirror Adjustment | Noise Control |
| Cover Included | 30K Headset Main Unit, Universal Helmet Clamp, Wired Boom Microphone, Wired Microphone, Hook and Loop Fastener for Boom Microphone, Hook and Loop Fastener for Wired Microphone, Microphone Sponges, Glued Surface Mounting Adapter, Foam Speaker Covers, Speaker Pads, Hook and Loop Fastner for Speaker, Boom Microphone Holder, Hook and Loop Fastener for Holder, 2.5 to 3.5 mm Audio Cable, Rubber Pads, Allen Wrench, Speaker Port Cover, USB Power & Data Cable (Micro USB Type), Cigarette Charger |
| Special Features | Lightweight |
| Vehicle Service Type | Street-touring-motorcycles, Street-sport-motorcycles, Off-road-motorcycles, Street-cruiser-motorcycles, Snowmobiles, Utility-vehicles, All-terrain-vehicles, Street-motor-scooters |
4.5 out of 5 stars
#11 in Powersports Bluetooth Headsets
Warranty & Support
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.Feedback
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